Hiring a commercial cleaning company isn’t an easy decision to make. People spend most of their waking hours involved in some kind of work. As a result, they expect their work environment to be clean, organized, hygienic, and safe. Whether you’re a corporate head or a facilities manager, janitor, head of housekeeping, or cleaning supervisor, the main focus is to ensure 100% cleanliness. Larger organizations have a full-fledged cleaning department, where people are specifically hired for this purpose. Smaller enterprises may outsource these services to an agency. Both options have pros and cons, and every company makes the decision best suited to its needs, preferences, and budget. Knowing the Services That Ought to Be Offered by Your Commercial Cleaning Company is important when hiring a professional cleaning agency. This puts you and the company on the same page regarding expectations, goals, tasks, and payment.
Is Commercial Cleaning Different From Other Types Of Cleaning?
Professional cleaning companies often specialize in certain niche areas of service. For example, they may offer only domestic, office, industrial, or commercial cleaning services. Some very large companies may provide all these services under one roof. If you’re looking for a commercial cleaning company, hiring a service specializing in this sector is better. This gives you the confidence that they have thorough training and expertise in this area of work.
- Domestic cleaning focuses on residential cleaning for homes, and specific areas such as kitchens, bathrooms, flooring
- Commercial cleaning involves cleaning non-residential premises such as workplaces, offices, hotels, public buildings, and leisure centers. Certain agencies specialize in aged care center cleaning, warehouses, or educational facilities. They may also super-specialize in areas such as medical facilities or sports centers. Further, they may provide only certain services such as window washing, ventilation cleaning, or swimming pool cleaning.
- Commercial cleaners use different equipment, products, and methods.
- Domestic and commercial cleaning have different goals or scopes of tasks. Office cleaning involves more dusting, vacuuming, disinfecting, and tidying areas such as washrooms. Commercial cleaners may offer services such as handling and disposing of hazardous waste.
- The frequency of cleaning differs in each of these types of cleaning services. Domestic cleaning is required daily, or more often. Homeowners may do much of their own cleaning and opt for deep cleaning once or twice a month.
- Office cleaning is also required daily, and the timings may be adjusted to suit the needs of the company. Commercial cleaning can be scheduled according to the kind of processes taking place there.
Benefits of Commercial Cleaning Services
Apart from keeping a tidy environment in the workplace, commercial cleaning services ensure that the trash is emptied every day. This is an important task because of the amount of garbage that is generated in offices. It may be in the form of waste or shredded paper, disposable eating and drinking utensils, toilet tissue, and feminine hygiene products. Routine cleaning may not remove dust, allergens, fungi, or pathogens lurking in upholstery and carpets. However, there are several benefits to commercial cleaning. Here are some of them.
- Boosts employee wellness and productivity
- Improves indoor air quality
- Reduces spread of germs and diseases
- Less sick days off
- Safeguards your legal liability
- Gives your premises a clean and professional image
- Enables visitors, guests, clients, and customers to feel more confident
- Promotes employee loyalty
- Saves costs long-term
Services That Ought to Be Offered by Your Commercial Cleaning Company
Once you analyze your own requirements, preferences, and financials, you can zero in on the right commercial cleaning company. They need to understand your work process, employee profile, workflow, and schedules. The right company ought to provide you with the following:
- Fulfill all your cleaning requirements: Partnering with a cleaning company that offers multiple services is smarter. Check that they provide you with complete general and deep cleaning. Otherwise, you could end up having to manage several different agencies. It’s also wise to select an agency that already works in a business like yours. This gives them the prior experience to make their work more efficient.
- Customization: This is very important. With commercial cleaning, there is no one-size-fits-all solution. The agency should provide bespoke solutions that match your unique requirements and must work with your HR department to work out the right schedules. They should be able to scale up their services whenever you plan to expand. They should provide a range of plans to sync with your needs.
- Reputation: Choose a local service with a solid reputation for reliability, integrity, and quality of services. Since they have access to your office premises, the staff should be completely trustworthy. Read online reviews, and talk to former and existing customers to get the right feedback.
- Standardization: The cleaning agency should ensure standardization across all areas if your business operates from multiple locations. They may have local branches in the areas where you operate. Check how they ensure consistent quality.
- Fixed and variable tasks: Some cleaning tasks must be done daily. Emptying the trash, vacuuming floors and carpets, wiping furniture and flat surfaces, removing cobwebs and dust, cleaning glass doors and windows, mopping washrooms, and cleaning sinks and toilets are part of the daily schedule. Other tasks, such as deep-cleaning washrooms and pantries, steam-cleaning carpets, disinfecting toilets, and washing public areas, can be scheduled once a week.
- Flexibility: Your cleaning agency must be prepared to align with your schedule. For instance, you may prefer cleaning to be done before or after working hours. Similarly, if you have visitors, clients, or guests meeting, the cleaning should be done before or after. If there’s an emergency, would they be available?
- Communication: It’s important to establish a point of contact with the cleaning agency that will provide a single window of communication. They should have an excellent customer service team that provides courteous, prompt communication. You can work out a schedule for regular updates and meetings to ensure that the quality assurance process remains stable.
- Compliance: Select an agency that is in compliance with all health and safety regulations in your state and nationwide. They should also have built-in protocols to protect your private and confidential information. They should follow the best practices prevalent in the industry. The company should be fully licensed, bonded, and insured.
- Equipment: The company should use modern, top-quality cleaning tools and equipment and eco-friendly cleaning products that meet all the necessary health and safety standards. If cleaning is done during work hours, ensure they use noise-free equipment.
- Training: The cleaning staff should be trained in the use of the latest cleaning equipment. They should be vetted and background-checked. The agency should provide them with regular training and refresher courses from an accredited training facility.
When hiring a commercial cleaning company, analyze your own requirements, preferences, and budget before you begin the search. Make a note of all the points that you consider essential. This will help you to maintain a long and mutually beneficial partnership with a professional cleaning agency.